A Kiwi actress is fuming after a Hilton hotel she was staying at didn't offer her family free Wi-Fi.
Rosie Carnahan-Darby, an actress and wife of comedian Rhys Darby, let off a series of tweets on Saturday, angry the Hilton Hotel at Universal Studios in Hollywood made her pay for the service as she booked through Expedia.
"Avoid @HiltonUniversal. Decided to treat ourselves to a weekend at the hotel, promised kids free Wi-Fi & apparently, regardless of the months we've spent in @HiltonHotels, we don't deserve Wi-Fi as we had the gall to book thru @Expedia (which I do to keep all bookings together)," she tweeted.
She later said she would pay for the Wi-Fi, but not for food at any of the hotel's restaurants.
In 2014, Tony Repetti, a hotel management professor at the University of Nevada Las Vegas, said luxury hotels force guests to pay "because they can".
"A $20 fee on a $400 room... is probably not a big deal when they're paying $400 for a room," Mr Repetti said.
Carnahan-Darby said they had paid $715 for two nights, and Expedia had said the hotel would have free Wi-Fi.
She said her husband would also begin avoiding the chain.
The hotel chain told Newshub that it was following-up on Carnahan-Darby's tweets.
Newshub.
