Some Kiwis can expect their power bill to rise this month for the third year in a row as the low-user charge is phased out – but there's a payment available for people who are struggling.
It's the third year in a row that low-power users are facing increasing fixed costs as the low-power users scheme is phased out.
To help the industry set up the $5 million Power Credits Scheme which means eligible households can access credit during the transition.
The phase out which began in 2022 will see fixed costs for low users rise every april for five years.
The scheme means households who are supplied by Contact, Meridian, Mercury, Genesis, Nova, Wise, Globug, Powershop, Frank or Toast Electric can access a $110 payment if they’re in hardship. So far $1.4 million has been paid out.
The scheme is run by the Electricity Retailers’ Association of New Zealand. Chief executive Bridget Abernethy told Consumer NZ households showing signs of energy hardship can get the payment. But Abernethy said each power company will have its own criteria for what energy hardship looks like.
The Ministry of Business, Innovation and Employment (MBIE) said removing the "low Fixed Charge Tariff regulations is essential for creating a fairer playing field for all New Zealand households".
However, the MBIE website acknowledged the phase-out could be challenging for some households.
"While all households are expected to benefit in the long term from the regulations being removed, some households may face higher power bills," the website said.
The credit can help households adjust, it added.
The decision to remove the low user charge was made by the then Labour Government in 2021 who called it "poorly targeted".
Then Energy Minister Megan Woods said it would mean three in five households could benefit from lower power bills.
