Prime Minister Jacinda Ardern concedes the Ministry of Health needs to communicate better with Pacific communities about COVID-19.
Her comments came as church members from the biggest outbreak turned out in huge numbers to be tested and to set the record straight.
The call went out and they came in their droves, willing and wanting tests - but this community's also hurting.
"We were here just to worship and get together. But my heart goes out to everyone that's got the positive [COVID-19 test result]," said Rebekah Toleafoa, the church minister's wife.
They've not only endured racist remarks - they've also dealt with claims that church members have been uncooperative.
"We are here doing what we're told to do, just like everyone else. We're just hanging in there being strong," said daughter Judith Toleafoa.
"I think throughout the time there's been a lot of communication breakdown," said testing organiser Jerome Mika, of The Cause Collective. "But we wanted to be very clear today that the church has been fully cooperative."
The super-spreading event was a service on Sunday, August 15 - two days before we knew Delta was in the community.
Pasifika communities are considered high risk, and Rebekah Toleafoa thinks the Ministry's communication with such groups has not been good enough.
"We had a service and we didn't know that it [COVID-19] was in there. But the way we were approached is like demanding," she said.
Thursday's turnout is due to Pacific health groups and church leaders working together - more than 30 had a Zoom meeting on Wednesday night to make it happen.
Organiser Mika points out that English is not the first language of many.
"Even in terms of this time in lockdown, a lot of our families are on pre-paid phones and they don't have wifi access," he explained.
The Government accepts it could do better.
"If someone in the community is telling us we need to improve communications then I take them on their word on that," Ardern said.
"We'll of course look within this situation to keep doing better at every turn."
There are two main clusters in this outbreak: 35 people are linked to what's called the 'Birkdale Social Group', which stems from the Devonport case; and 114 are linked to the church cluster - the country's biggest.
The queues for testing on Thursday snaked hundreds of metres out the gate and down the road. Members of at least 25 different churches attended the service in question, prompting a massive turnout from the Auckland Pasifika community.
"Most of the team haven't had a day off. They're really happy to be serving the community," said lead nurse Irata Passi.
And as for the racists - the message from the Church is clear.
"God bless you all," says Rebekah Toleafoa.
The focus here is not on division - but on dealing to Delta.