AM newsreader Oriini Kaipara says she witnessed strange scenes of road rage on an Auckland motorway on Wednesday night after a crash in the area left commuters with nowhere to go.
The crash happened on the Northwestern Motorway just before 9:30pm, seriously injuring one person while two others sustained minor injuries.
Traffic ground to a halt, with police warning motorists to expect delays.
That's when Kaipara, who became caught up in the building traffic attempting to drive to a nearby pharmacy, saw people getting angry.
"In that two-hour period of being stuck in traffic you had people losing their cool on the four-lane motorway," said Kaipara during Thursday's edition of AM.
She said she was shocked when she saw one man "getting out of his car, hurling verbal abuse at other people".
"Some people were just crazy out there - they get road rage really quickly. I mean, there's nowhere to go but they want you to go."
Police said a serious crash unit investigation into the crash was underway.
Kaipara's experience comes after a recent survey conducted by AA Insurance found almost half of Kiwis say road rage has become worse since the start of the COVID-19 pandemic, while 28 percent said they had been involved in a road rage incident in the past 12 months.