"We're talking quite extreme conditions, it's not just a messy house."
The facility had a culture of accepting behaviours of concern between residents that caused harm, a report found.
None of us are getting any younger - but readers may not be aware of how much older our population is becoming.
"The reality is we are experiencing a crisis."
Consumer NZ has described terms and conditions as unfair but villages say residents know what they're signing up for.
Consumer NZ said the terms and conditions can heavily favour villages.
"The intention of the event was to entertain residents and make them happy."
Health Minister Andrew Little denies the claims.
"There are a number of homes in the area and nationally that are on the brink of closure."
