"Is anyone else experiencing a glitch in Kiwibank, $0.00 funds but swipe and paid?"
Here's how open banking works.
The advisor was meant to tell the lender to fix the mortgage rate at 2.55 percent, but the couple later found out it hadn't happened.
A select committee will investigate farmers' claims of disparity between rural and urban bank lending practices.
It is New Zealand's first competition study into personal banking services.
It follows similar moves from ANZ and ASB.
The Government is demanding "immediate and concerted" action from banks.
The bank's one-year home loan rate increased 7.19 percent to 7.25 percent, for borrowers with at least 20 percent equity.
Five ASB term deposits have increased.