Air New Zealand has announced it is doing away with the cheapest airfare options on its flights to and from Tahiti, Perth and Honolulu from later this month.
The 'Seat (only)' and 'Seat+bag' options are being axed on these services, meaning all passengers will be required to pay for food, entertainment and checked-in baggage, even if they don't want to.
The airline said the changes are being introduced based on research into what customers value on longer flights.
"The majority of our customers on these services already purchase The Works, with only around five percent of customers buying just a seat fare," said Air NZ General Manager Short Haul Airline Jeremy O'Brien.
"From talking with customers we've heard loud and clear there's a need for a consistent Air NZ experience, so the changes to our Seats to Suit product have been made to enhance the customer experience."
- From October 20, Air NZ's Perth and Tahiti services will offer three classes to choose from: The Works (Economy), Premium Economy and Business Premier.
- From October 30, the airline's Honolulu service will move to a full-service offering, meaning only Economy, Premium Economy and Business Premier airfares will be offered.
Travellers with budget airfare options already booked on flights during the transition periods will now be entitled to a full food and beverage service as well as inflight entertainment.
